Our restaurant partners have the ability to update their items in and out of stock in real time, however should they in the unlikely event forget to update the menu you will get a phone call to be notified and either swop out the item for another item or request that we refund you for the item that was out of stock. Should you choose a refund this will take 2-3 working days.
Thanks for downloading the digieats app. We deliver to your door. Currently we are only delivering Monks Chinese, Shibui sushi and lucky box but once we have completed our beta testing phase we will be on-boarding premium delivery partners to offer all the delivery you need in one app.
Digieats is trying to assist a few premium partners per area to make sustainable business out of delivery thereby offering our customers a premium delivery experience.
Digieats only charges a 3 percent commission and have a transparent driver payment scheme which allows our delivery partners to set a delivery fee to offset the cost of delivery. This delivery fee is for our partners to make sustainable business out of delivery so please support these local businesses as well as support our drivers by tipping.
We are guaranteeing that all our partners on the app are charging in store pricing.
In our beta testing phase we are testing our system with Monks Chinese, Shibui sushi and lucky box. Once we are sure that the digieats app and ordering experience is up to standard we will roll out our in app payments (which includes the ability to save cards) and begin to on board other brands for you to order from.
Please give us feedback on what you think of the digieats ordering experience ?
